Refund policy

Thank you for your purchase with us at Naturally Sweet & Sassy. Due to the nature of our products we do not accept returns or exchanges. No cancellations or changes can be made to your order after the order has been placed. If your order has not shipped we can however, make changes to the mailing address and your email address if they are incorrect.

Naturally Sweet & Sassy is NOT responsible for any discount codes, promotions, fees, or funds lost or forgotten due to failure to input any codes for promotions. If a 10% sale starts at 12:00 PM EST, and an order is placed at 11:59 AM EST, the discount code will not be honored as the discount code would have been in place at 12:00 PM EST.

DAMAGED OR DEFECTIVE PRODUCTS

Damaged or defective products may be returned. Email us at naturallysweetandsassy@gmail.com. Please submit photo images of the damaged or defective product.

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Unfortunately, we cannot accept returns on sale items or gift cards. 

ALL SALES ARE FINAL....

You can always contact us for any questions at contact@naturallysweetandsassy.com